Review customer credit applications, assess payment terms, evaluate credit risk, and recommend approval, rejection, or revision based on company policy and commercial requirements.
Maintain accurate customer credit records, approved payment terms, credit limits, risk classifications, and payment history documentation.
Monitor overdue receivables, aging reports, disputed invoices, and high-risk accounts to ensure timely action and escalation.
Proactively follow up with customers and internal stakeholders to resolve overdue balances, payment delays, disputes, and blocked collections.
Negotiate payment plans and credit arrangements within approved guidelines while balancing commercial needs and credit risk controls.
Communicate credit decisions, collection status, overdue risks, and escalation items clearly to relevant stakeholders and management.
Prepare regular credit control reports, overdue analysis, cash collection commentary, risk summaries, and bad debt exposure updates.
Support month-end close activities by reviewing AR aging, expected collections, provisions, write-off recommendations, and disputed balances.
Identify process gaps and recommend improvements to strengthen collection effectiveness, reduce overdue balances, and enhance cash flow visibility.
Ensure compliance with company policies, internal controls, delegation of authority, credit procedures, VAT requirements, and audit expectations.
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