Provides administrative, project, and client support to internal teams and external customers. Acts as a primary point of contact for communications, coordinates project- related activities, maintains records and systems, and in ensuring service delivery meets Client and organizational requirements. Supports operational processes and contributes to customer satisfaction through timely and accurate information management
Serve as a primary point of contact for internal and external stakeholders, responding to inquiries and providing status updates,
Estimates, documentation, and general support
Assist project, operational, sales, or technical teams with administrative and customer service activities
Coordinate with internal departments to resolve day-to-day issues and support the Successful delivery Of Services
Respond to customer concerns, escalate issues as appropriate, and support corrective or preventive actions
Coordinate logistics, schedules, resources, and service-related activities as required and Maintain project, and operational records in company Systems and databases
Review documentation for completeness and accuracy and coordinate updates as needed and support the preparation and distribution of reports, correspondence, quotations, and Other Client deliverables
Act as a liaison between customers and internal teams to facilitate the exchange of information and Promote company capabilities, Services, and solutions through professional interactions with customers and stakeholders
Provide backup support for team members during absences or peak workload periods and assist with meetings, customer visits, events, and special projects as assigned
Perform additional duties and ad hoc assignments as required
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