It is included but not limited to:
- Work with traders on position follow-up.
- Receive shipping instructions from client and prepare shipment documentation in due time.
- Place booking with shipping lines where required & ensure internal database (EDOX/Cargoo) accuracy
- Work closely with relevant internal teams and logistics service providers to ensure the best customer service, data accuracy & efficient coordination (position check, effective back-up/ handover, etc.)
- Process export / import shipping documents, upload data into system (VOL / EDOX, CARGOO)
- Check all assigned service invoices to control the costs
- Declare and update certification on the Rainforest Alliance, IMPACT and 4C portal
- Customs déclarations support
- Prepare document for audit ( such as RA, CP, 4C, Impact..)