Job Title
Director of Client accounting - Property ManagementJob Description Summary
Responsible for the management of the Property Management staff as well as to oversee a significant portfolio or property and to serve as a point person on third-party relationshipsJob Description
Asset Services / Property Management Management Team
The Director of Client Accounting is responsible for the overall management, reliability, control and performance of all client accounting activities relating to real estate portfolios managed on behalf of clients.
He/She ensures the accuracy and quality of financial information, the security of financial flows, compliance with contractual and regulatory requirements, and adherence to internal policies and procedures.
As a key business partner to Property Management teams and clients, the Director of Client Accounting also plays a leading role in continuously improving processes, systems, controls and operational efficiency.
Oversee all accounting activities performed on behalf of clients, including:
Ensure compliance with accounting closing schedules and all contractual deadlines agreed with clients.
Ensure the accuracy, completeness and reliability of all accounting and financial data produced by the teams.
Implement and oversee appropriate controls to secure, in particular:
Ensure that balance sheet accounts are properly reconciled and substantiated and oversee the timely resolution of identified discrepancies.
Lead and manage the Client Accounting team.
Define the appropriate organisation, responsibilities and allocation of portfolios across the team.
Ensure adequate staffing levels in line with business activity and the onboarding of new mandates.
Set individual and collective objectives and monitor performance indicators.
Support the professional development of team members and promote cross-training and knowledge sharing.
Identify training needs and ensure consistent implementation of best practices across the team.
Work closely with Property Managers and operational teams to ensure that all events affecting properties and leases are accurately and promptly reflected in the accounting records.
This includes, in particular:
Establish clear and efficient processes between Property Management and Client Accounting to minimise errors, delays and manual adjustments.
Act as the senior point of contact for client accounting matters requiring escalation or specific expertise.
Participate in client meetings whenever financial or accounting matters require senior-level involvement.
Ensure compliance with contractual commitments, agreed deadlines and expected service quality standards.
Review client complaints or accounting issues and implement appropriate corrective action plans.
Support the onboarding of new mandates and ensure a secure and efficient transition into operational accounting.
Define, implement and maintain a robust internal control framework for Client Accounting activities.
Ensure compliance with:
Coordinate responses to internal audits, external audits and client audits relating to Client Accounting.
Oversee the implementation and monitoring of remediation plans resulting from audits and control reviews.
Drive continuous improvement and standardisation of accounting processes.
Identify opportunities to automate, simplify and streamline activities in order to increase productivity and reduce operational risk.
Actively contribute to the development and enhancement of Property Management and accounting systems.
Ensure the reliability and quality of interfaces and data flows between systems.
Develop and maintain standardised, documented and auditable procedures.
Define and monitor key performance indicators for Client Accounting activities, including:
Provide regular performance reporting to the Asset Services / Property Management Management Team.
Higher education qualification in Accounting, Finance, Business Administration or Audit, ideally combined with strong expertise in the real estate sector.
Significant experience in client accounting, property accounting or Property Management, together with proven experience in managing accounting teams.
Previous experience within a Property Management company, Asset Manager, real estate services provider or organisation managing institutional real estate portfolios would be a strong advantage.
Fluent English and Yardi strong knowledge.
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.
Cushman & Wakefield est un employeur offrant l’égalité d’accès à l’emploi et appliquant des mesures d’action positive. Tous les candidats qualifiés seront évalués pour le poste, indépendamment de leur origine ethnique, de leur genre, de leur identité ou expression de genre, de leur oriThe boar re-runs this search every day and emails you what’s new — scraped straight from company career sites, no recruiter spam. Free.