About This Role
We are seeking a technical intern to document our regeneration process operations and develop comprehensive training materials. This internship captures critical institutional knowledge and creates scalable training resources for current and future employees. You will work directly with experienced operators to translate complex technical processes into clear, accessible training materials that will serve as the foundation for ongoing knowledge management.
What Your Day Might Look Like
Your work will evolve throughout the internship, progressing from hands-on observation and documentation to material development and training delivery:
- Weeks 1-4: Shadowing experienced operators, conducting interviews, photographing and diagramming procedures, and creating process flowcharts
- Weeks 5-9: Writing work instructions, developing training manuals with visual aids, creating quick-reference guides, and incorporating operator feedback
- Week 10: Conducting training sessions with plant staff, gathering feedback, making final revisions, and documenting recommendations
Key Responsibilities
Knowledge Capture Phase:
- Shadow and interview experienced operators to understand regeneration processes
- Document step-by-step procedures with photos, diagrams, and detailed notes
- Record equipment specifications and safety protocols
- Identify common issues and resolution methods
- Create comprehensive process flowcharts
Material Development Phase:
- Write clear, technical Work Instructions
- Develop training manual with visual aids and diagrams
- Create quick-reference guides for operators
- Organize all materials in an accessible, user-friendly format
- Incorporate operator feedback into revisions
Training & Handoff Phase:
- Conduct training session(s) with plant staff to validate material accuracy
- Gather feedback on training effectiveness and material clarity
- Make final revisions based on feedback
- Document recommendations for future updates and knowledge management