Job Title
Facilities Helpdesk & P2P Administrator (Emporium Tower, Sukhumvit Road, Bangkok)
Job Description Summary
Cushman & Wakefield is seeking a detail-oriented and proactive Facilities Helpdesk & P2P Administrator to support the operational and administrative activities of a leading multinational client within our Global Occupier Services (GOS) business.
This role focuses on Facilities Management administration, Procure-to-Pay (P2P) processes, SAP transactions, invoice coordination, financial administration, and operational reporting across assigned client operations. Working closely with facilities teams, Procurement, Finance, vendors, and regional stakeholders, the successful candidate will help ensure accurate, timely, and efficient service delivery within a dynamic multinational environment.
Job Description
About the Role:
- Facilities Operations & Helpdesk Support: Provide day-to-day administrative and helpdesk coordination for Facilities Management operations, supporting service requests, operational follow-ups, documentation, and communication with assigned country teams and stakeholders.
- Procure-to-Pay (P2P) Administration: Coordinate purchase requisitions (PR), purchase orders (PO), goods receipts/service entry sheets (GR/SES), invoice submissions, and payment follow-ups, ensuring accurate processing and compliance with established procurement procedures.
- SAP & Financial Administration: Maintain and validate SAP transactions, cost reports, vendor records, and supporting documentation; assist with cost allocations, accruals, journal adjustment requests, and other finance-related administrative activities where required.
- Vendor & Stakeholder Coordination: Liaise with facilities teams, vendors, Procurement, Accounts Payable, Finance, and other internal stakeholders to resolve invoice discrepancies, purchasing issues, payment queries, and operational requests in a timely manner.
- Reporting, Documentation & Process Improvement: Maintain accurate operational trackers, financial records, SOPs, and reporting files; support data reconciliation, audit readiness, process standardization, and continuous improvement initiatives across assigned operations.
About You:
- Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, Facilities Management, Operations Management, or a related discipline.
- At least 2–3 years of relevant experience in Procure-to-Pay (P2P), Procurement Administration, Finance Operations, Facilities Administration, Shared Services, or similar operational support functions.
- Practical experience with SAP or other ERP systems, particularly purchase requisitions, purchase orders, goods receipts, invoice processing, vendor administration, and related financial transactions, is highly advantageous.
- Strong attention to detail, organizational skills, and problem-solving abilities, with the capacity to manage multiple transactions, maintain accurate records, and coordinate effectively with different stakeholders.
- Good written and verbal communication skills in Thai and English, with proficiency in Microsoft Office, particularly Excel; experience working in a multinational, shared-services, or multi-country environment is an advantage.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, national origin, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”