Processes external and internal calls, such as handling and communicating guest requests, provides information on hotel services, promotes internal outlets, and handles telephone system and equipment challenges.
Maintains and monitors the royal service system, logs guest concerns to ensure proper follow-up with concerned departments, and provides guests with in-room communication tools.
Handles the hotels' common mailboxes and emails, handles emergency calls, maintains accurate records of internal and external guest requests, traces and monitors call logs, and handles monitoring and tracking of supplies.
Hunt on autopilot
New Royal Service Agent jobs in Makati City, in your inbox within minutes.
The boar crawls company career pages around the clock and emails you as soon as a new match lands, with the employer’s real posting date. No recruiter spam. Free.