Rixos Phu Quoc is seeking a proactive and service-driven Front Office Manager to lead the Front Office team. The role ensures smooth check-in/check-out processes, guest satisfaction, and effective team management.
• Operations: Supervise daily front office operations, ensuring efficiency and quality service.
• Guest Relations: Handle guest concerns and feedback professionally.
• Team Supervision: Train, schedule, and evaluate front office staff.
• Financials: Monitor billing, cash handling, and cost control.
• Reporting: Prepare daily and monthly operational reports
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