Lead the Security team to achieve exceptional levels of guest service and colleague satisfaction results, through the application of all Corporate and property standards and policies.
Ensure compliance with all federal, state, local and Brand regulations, including OSHA requirements and fire and life safety codes.
Consistent development, coaching and support of the Safety and Security team ensuring continuous professional growth
Evaluate, develop and oversee the hotel’s Fire Prevention Programs and Life Safety Systems to include the monthly inspection of all fire extinguishers.
Train and develop Security and Health & Safety Programs throughout the hotel. Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends.
Oversee and administration of Locking Systems and Key Control Programs (Electronic and Manual)
Evaluate, develop and oversee the hotel’s Loss Prevention Program and assist with Claims Management
Liaise with other Hotel Security and Law Enforcement Agencies, building cohesive relationships within the city
Assist in planning of VIP, Special Events and Dignitary visits as required.
Oversee the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems
Respond to emergencies and manage the situation
Oversee annual and monthly department budgeting and expense tracking
Coordinate team schedules and payroll processing for standard operations and special events.
Investigate all security incidents, complete detailed reports, and manage necessary follow-up actions
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