We are seeking a dynamic and customer-focused Spa & Recreation Executive to join our hospitality team in Udaipur, India. In this role, you will oversee the daily operations of our spa and recreation facilities, ensuring exceptional guest experiences while maintaining operational excellence. You will manage a team of wellness professionals, coordinate recreational activities, and drive guest satisfaction through outstanding service delivery and innovative wellness programming.
- Oversee all spa and recreation facility operations, including scheduling, maintenance, and resource allocation
- Manage and supervise spa staff, providing training, performance feedback, and professional development opportunities
- Ensure exceptional guest experiences by maintaining high service standards and addressing guest inquiries and concerns promptly
- Coordinate and promote spa services, wellness programs, and recreational activities to enhance guest engagement
- Manage booking systems, reservations, and guest scheduling to optimize facility utilization
- Monitor and control operational budgets, expenses, and revenue targets for the spa and recreation department
- Maintain compliance with health, safety, and sanitation standards across all facilities
- Develop and implement wellness programs and recreational activities aligned with guest preferences and industry trends
- Conduct regular facility inspections and coordinate maintenance and repairs as needed
- Gather guest feedback and implement improvements to enhance overall satisfaction and service quality
- Collaborate with other departments to ensure seamless integration of spa and recreation services within the broader hospitality operation