The Bartender is responsible for preparing and serving beverages according to established recipes and service standards while creating a welcoming and personalized guest experience. The role requires strong product knowledge, attention to detail, and effective upselling to support guest satisfaction and outlet revenue.
Key Responsibilities
Prepare and serve beverages and cocktails according to approved recipes and presentation standards
Maintain thorough knowledge of beverage products, cocktail recipes, premium selections, and garnishes
Engage with guests professionally, handle enquiries, and build positive guest relationships
Apply effective upselling techniques to enhance the guest experience and maximize revenue
Complete mise-en-place, opening and closing duties, requisitions, and stock checks
Maintain a clean, organized, hygienic, and well-presented bar area
Monitor operating supplies and minimize spoilage, breakage, and wastage
Process guest payments accurately and follow established cashiering procedures
Assist with inventories and the training of new team members
Follow all hotel policies and procedures relating to service, fire safety, hygiene, health, and safety
Support banqueting and other operational areas when required
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