As Restaurant & Bar Manager, you will oversee the day to day operation of Pastore, our signature modern Italian restaurant, and Altus Rooftop Bar & Lounge, ensuring each experience reflects the luxury standards of Hotel Chadstone Melbourne MGallery.
You are a passionate hospitality leader who thrives on creating exceptional guest experiences, building engaged teams, and driving a culture of excellence, warmth, and attention to detail. You understand that luxury hospitality is about more than service. It is about creating genuine moments of connection that leave a lasting impression.
This is also an exciting opportunity for an ambitious hospitality leader looking to take the next step in their career. With exposure to multiple outlets, luxury hotel operations and close collaboration with senior leadership, this role offers a strong foundation for future progression into Food & Beverage Manager or Director of Food & Beverage opportunities within the Accor network.
Your responsibilities will include:
- Leading the daily operations across Pastore and Altus Rooftop Bar & Lounge.
- Delivering refined and personalised guest experiences across all Food and Beverage touchpoints.
- Collaborating closely with the Kitchen, Sales & Marketing, Front Office, and Executive leadership teams to ensure seamless service delivery.
- Maintaining exceptional presentation, service standards, and operational consistency across all outlets.
- Creating a solutions focused culture that embraces flexibility, initiative, and finding the "yes" wherever possible.
- Driving team engagement through visible leadership, coaching, recognition, and a strong team culture.
- Leading, mentoring, and developing Assistant Managers, Supervisors, and high potential team members to build capability and future leadership strength.
- Leading service recovery professionally and confidently to turn challenges into memorable guest outcomes.
- Supporting recruitment, rostering, labour management, productivity, and operational efficiency.
- Identifying opportunities to elevate the guest experience, improve operational standards, and drive innovation across the department.
- Remaining informed on luxury hospitality, food, beverage, and service trends to ensure the hotel offering remains contemporary and competitive.
- Maintaining a strong operational presence during key service periods, evenings, weekends, and peak trading times.