Soft Services-O2

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role: Facility Executive-Soft Services.

What this job involves:

• Ownership of the day-to-day administration, including reports generation of the stock’s tracker.
• Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM.
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client.
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
• Keep the front desk activities on track, you will be the go-to person for all concerns in the reception area.
• Pitch in event-related tasks, such as client event itinerary coordination, F&B arrangements. Like a highranking officer creating order and efficiency in a brigade, you’ll need to foster camaraderie and teamwork to get a café operation through the rapid-fire demands of busy operations.
• Maintain appropriate levels of Petty cash to support FM operations.
• Vendor invoices processing aligned with Amazon finance process.
• Statutory compliance check of all vendor invoices.
• Routinely inspect all services to ensure performance measures are being maintained.
• Set targets to achieve maximum team performance.
• Responsible in developing the necessary policies and procedures for all reception-related functions.
• Daily Walk around of the Facility

Operational Risk Management

• Update and implement Emergency Response plan; drills etc as required.
• After office hours Facilities assistance response
• Operational Audits and Compliance.
• Escalation of Incidents/Problems

Performance Objectives

• Meet or exceed best practice in provision of services through contracts.
• Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
• Effective management of the team

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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