JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a Facilities Coordinator for our Integrated Facilities Management business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Location: Paris, France

Role Purpose

An exciting opportunity has arisen for a Facilities Coordinator to join JLL’s Integrated Facilities Management business. The Facilities Coordinator supports the seamless delivery of Integrated Facilities Management services by assisting the Senior Facilities Manager with day-to-day operational activities. This role provides essential coordination and administrative support across maintenance operations, vendor management, procurement, occupancy services, financial administration, and helpdesk functions, ensuring efficient operations and exceptional client service delivery.

This is a hands-on operational coordination role requiring the successful candidate to balance administrative, technical, customer service, and operational responsibilities. Working closely with site technicians, vendors, clients, and the wider JLL team, the Facilities Coordinator plays a key role in maintaining service standards, supporting operational improvements, and ensuring the effective delivery of facilities management services.

The role also requires a high level of written and verbal communication in both English and French, including supporting interactions with clients, contractors, and stakeholders in a multicultural environment.

What this job involves

• Client/Stakeholder Management

–       Able to interact with the all levels of DFAT and diplomatic staff and vendors confidently and with ease;

–       Ability to manage conflict and conflicting priorities;

–       Demonstrates ability to work with vendors to deliver efficient services;

–       Demonstrates proactive & professional approach to customer service;

• Procurement & Vendor Management

–       Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

–       Assist in the procurement of vendors and services as required

• Finance Management

–       Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

• Site Operations Management

–       Seek ways to constantly reduce costs and improve operational standards

–       Maintain premises in neat and good working condition at all times

–       Provide support for regular reporting packages

–       Assist in the creation of Standard Operating Procedures with support from the JLL Team  

–       Build effective working relationships with the onsite technical team, supporting the implementation of operational improvements, service initiatives and process changes while maintaining a collaborative team environment.  Assist in the administration of the CMMS/helpdesk system, ensuring work requests, preventative maintenance and compliance records are accurately managed and reported.

• Risk Management

–       Support the implementation and monitoring of disaster recovering and business continuity plans

–       Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• High levels and standards of Organisation including Continuous Improvement
• Prior experience in facilities, property management, hospitality or related field (preferred)
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
• Have prior knowledge and/or be interested in understanding basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
• Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
• The ability to effectively deal with stressful situations
• The ability to work independently
• The ability to ask questions and progress activities

You also need to be:

• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & French)

Critical Competencies for Success

• Firm First mind-set

–       Able to cooperate and work well with others to meet targets

–       Support the team effectively as and when needed

–       Proven ability to commit to flawless execution while complying with firm’s procedures and standards

• Client Focus & Relationship Management

–       Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer

–       Able to interact with the general client staff & vendors with ease

–       Ability to manage conflict and conflicting priorities

–       Demonstrates ability to work with vendors to deliver efficient services

–       Demonstrates proactive & professional approach to customer service

–       Has a customer-oriented attitude

• Project Management & Organizational Skills

–       Proven ability to manage multiple and complex operational matters on a daily basis

–       Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner

Other Personal Characteristics

• Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively;
• Ability to effectively deal with stressful situations;
• Able to work independently;
• Self-motivated, confident and energetic;
• Flexible – able to adapt to rapidly changing situations;
• Goal-oriented – able to focus on meeting all performance targets;
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & French); also an active listener;
• Exhibits honesty and trustworthiness.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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