Assist the Front Office team with daily operational activities.
Welcome and assist guests in a professional and friendly manner.
Support check-in and check-out procedures under supervision.
Assist with guest inquiries, requests, and general hotel information.
Learn hotel reservation procedures and room allocation processes.
Assist the Housekeeping team in maintaining cleanliness and presentation standards.
Learn room inspection procedures and hotel cleanliness standards.
Support coordination between Housekeeping and Front Office regarding room status.
Assist with monitoring room amenities, linen, and guest supplies.
Support the team in delivering excellent guest experiences.
Assist in identifying and responding to guest needs under supervision.
Learn the importance of guest satisfaction, service recovery, and professional communication.
Participate in departmental briefings and operational training sessions.
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