The Office Manager manages the office's day-to-day operations, ensuring a safe, productive, and professional environment for employees, visitors, and stakeholders. The role oversees office administration, facilities management, vendor relationships, workplace services, health and safety compliance, and employee experience initiatives while supporting business operations and organisational objectives. The Office Manager also leads and participates in special workplace projects, including office renovations and workplace improvement initiatives, co-ordinating cross-functional stakeholders and vendors to ensure successful delivery with minimal disruption to business operations.
Key Responsibilities
Office Operations
• Manage the daily operation of office facilities and administrative services.
• Ensure the office environment is organised, functional, and maintained to a high standard.
• Develop and implement office procedures, policies, and best practices.
• Coordinate office moves, seating plans, and workspace allocation.
• Monitor office budgets and administrative expenses.
• Develop and implement an appropriate approval/expense approval matrix
• Coordinate and monitor in-office and flexible work arrangements
Facilities Management
• Oversee maintenance, repairs, and office improvement projects.
• Coordinate with landlords, building management, and external service providers.
• Manage office equipment, furniture, and workplace assets.
• Ensure business continuity measures are in place and regularly reviewed.
• Support workplace health, safety, and environmental initiatives.
• Coordinate with IT on fulfilment, maintenance and decommissioning of equipment
Vendor & Contract Management
• Manage relationships with suppliers, contractors, and service providers.
• Obtain quotations, negotiate contracts, and monitor service delivery.
• Ensure vendor compliance with company standards and contractual obligations.
• Process purchase requests, invoices, and budget approvals as required.
Health, Safety & Compliance
• Ensure compliance with local health, safety, and workplace regulations.
• Coordinate emergency response plans, evacuation procedures, and business continuity
activities.
• Conduct workplace inspections and risk assessments.
• Maintain regulatory and compliance records.
• Ensure all appropriate licences/certificates are renewed and updated
Employee Experience
• Support onboarding and workplace orientation for new employees.
• Act as a key point of contact for workplace-related inquiries.
• Promote a positive and inclusive office culture.
• Coordinate employee wellness, engagement, and workplace initiatives.
Administrative Support
• Supervise reception and administrative support functions.
• Manage office supplies and inventory levels.
• Coordinate corporate events, meetings, and employee engagement activities.
• Support travel, accommodation, and visitor management processes.
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