Analyze existing business processes and identify opportunities for AI automation, workflow optimization, and digital transformation.
Hands-on build, configure, test, and deploy Power Apps and Power Automate workflows, including forms, approval flows, notifications, business rules, connectors, integrations, and exception handling.
Develop, test, publish, and maintain Power BI solutions, including data models, Power Query transformations, DAX measures, dashboards, reports, row-level security, refresh schedules, and workspace deployment.
Collaborate with business stakeholders to gather requirements, define use cases, document process flows, and establish measurable automation benefits.
Develop proof-of-concepts and pilot solutions to validate automation feasibility, business value, scalability, and user adoption.
Troubleshoot and resolve application, workflow, integration, data, access, and performance issues across Power Apps, Power Automate, and Power BI, including root-cause analysis and corrective actions.
Ensure automation solutions comply with IT security, data privacy, governance, audit, and change management requirements.
Prepare technical documentation, user guides, training materials, and standard operating procedures for deployed automation solutions.
Support adoption of AI and automation tools across departments through user training, best-practice sharing, and practical business use cases.
Track automation KPIs such as time saved, process accuracy, reduction in manual work, user adoption, and business impact.
Monitor, support, maintain, and continuously improve deployed Power Platform solutions through version control, release management, performance monitoring, usage reviews, defect fixes, and change requests.
Work with business users to define reporting requirements, data sources, KPIs, dashboard layouts, and automated reporting workflows.
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.
Key Performance Indicator:
Number of automation opportunities identified, assessed, and implemented.
Reduction in manual processing time and repetitive administrative work.
Improvement in process accuracy, turnaround time, and user productivity.
User adoption and satisfaction for deployed AI automation solutions.
Timely delivery, accuracy, usability, and adoption of Power BI dashboards and analytics reports.
Compliance with IT governance, security, documentation, and change management standards.
Quality, reliability, and maintainability of automation workflows after deployment.
Hunt on autopilot
New It Specialist jobs in Shah Alam, in your inbox.
The boar re-runs this search every day and emails you what’s new — scraped straight from company career sites, no recruiter spam. Free.