Set and monitor periodic budgets and forecasts to align with business objectives
Analyze monthly P&L and reports to identify deviations from business plans and recommend corrective actions
Participate in management meetings to review progress and contribute to annual departmental business planning
Operations
Develop and update departmental SOP manuals to ensure compliance with hotel policies, standards, and municipal regulations
Collaborate with Senior Culinary team to develop new menus and products using detailed analysis and accurate costing
Supervise Senior Culinary team to maintain high food quality while controlling food costs
Plan and implement effective food promotions to enhance customer engagement and revenue
Coordinate with Executive Steward to maintain cleanliness and organization of kitchen areas through regular inspections
Enforce strict adherence to food safety and hygiene standards (HACCP) within the department
Monitor food quality standards across all outlets and banquet services
Ensure timely and accurate completion of departmental reports, schedules, recipes, menus, and food presentation documentation
Analyze market trends and customer preferences to identify new menu opportunities for hotel guests and local markets
Monitor competitor menus and banquet offerings to maintain competitive advantage
Foster effective working relationships with management of other departments to support operational goals
Engage with local community representatives and potential guests to enhance the hotel’s reputation and service offerings
Team Management
Motivate, supervise, and discipline team members to uphold professionalism and meet guest service standards
Identify and develop high-potential team members through targeted coaching and training
Conduct regular performance reviews to support employee growth and accountability
Design, implement, and maintain staff training programs to equip team members with skills aligned to evolving business needs
Prepare weekly staff schedules based on business forecasts, budget constraints, and service standards
Lead monthly departmental meetings to communicate updates, gather feedback, resolve operational issues, and promote team collaboration
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