Workspace Experience and Operations Assistant Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

• Oversee site operations, implement best practices and maintain high standards for preventative and corrective maintenance, including 24/7 emergency support
• Manage client relationships and stakeholder expectations, ensure excellent customer service and effective communication across all levels
• Implement and manage health and safety procedures, ensure compliance with statutory regulations and maintain a safe working environment
• Oversee procurement and vendor management, ensuring timely service delivery within budget and in accordance with client and JLL guidelines
• Manage contracts, monitoring expiry dates, initiating re-procurement when necessary, and ensuring best value for the client
• Support financial management, meeting targets and control requirements while ensuring proper account payable procedures are followed
• Provide administrative support to the Facility Manager as needed

Required Skills and Experiences:

• Bachelor’s degree in Facility Management, Property Management, or a related field preferred
• Minimum 4 years of experience in facilities, property management, hospitality or related field
• Experience in liaising with local / government agencies / landlords regarding operations, lease management and contractual services
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Good command of both spoken and written English and Cantonese
• Proficient in Microsoft Office and facility management software.
• Knowledge of building systems and maintenance practices.
• Independent, self-motivated, flexible, responsible and willing to work under pressure

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.