We are looking for a people-focused Regional Director of People & Culture based at Fairmont Copley Plaza who will have oversight for our People & Culture function across the region. This role supports our operational leaders by aligning people goals with business goals to achieve optimum results while cultivating a workplace that reflects the values of Fairmont Hotels & Resorts.
Key Responsibilities:
Compliance:
- Adherence of all Company programs and policies
- Conduct Hotels People & Culture Audits across region, develop action plans as required, and monitoring completion
- Support People & Culture systems and programs
- Ensure adherence to all compliance training such as Discrimination & Harassment, Watch, and any locally compliant training
- Manage bi-annual HR Data indicators and other metrics for roll-up to Global People & Culture Corporate office
Compensation:
- Adhere to regional grade structure
- Oversee annual salary and merit review within region
- Review regional STIP awards with Regional Vice President and submit for approval in line with company guidelines
Engagement:
- Manage and ensure maximum participation in annual and pulse surveys across the region
- Review of regional EES results, providing guidance to Director, People & Culture and General Managers as needed, ensuring effective action planning across the region
- Provide guidance and direction on effective action planning, monitor action planning initiatives
- Liaise with Directors, People & Culture on communication strategies for promoting completion of initiatives and celebrating successes
Leadership:
- Provide advice, guidance and general leadership to Directors of People & Culture within the Region, while also supporting the needs of Fairmont Copley Plaza.
- Provide input on the performance of Directors, People & Culture and success in achieving annual goals
- Champion diversity, equity, and inclusion initiatives, with deep respect for unique cultural values and communities.
Legal:
- Ensure Region and hotels are compliant on all labor laws and key amendments
- Advise and guide on local legal HR matters – with legal counsel as appropriate
- Handle any Ethics / Compliance / Privacy matters as required
Employee/Labor Relations:
- Foster a positive, engaged, and inclusive workplace culture rooted in Fairmont Hotels & Resorts of kindness, unity, humility, and patience
- Ensure local annual competitive set review is completed, and discrepancies are acted on
- Support and guide employee/labor relations matters within the region as appropriate and ensure thoughtful and timely reporting of challenges & successes
Learning and Development:
- Ensure all company culture and brand training is in place and conducted on a regular basis.
- Ensure leaders are participating in Leadership Training Programs and initiatives
- Own all regional Inspire participants, ensuring program elements being offered and development opportunities provided, meeting with participants on a regular basis
Recruitment:
- Director of People & Culture appointments – recruit and identify lead candidate to be approved by NCA Corporate People & Culture
- Onboard/orient new Directors, People & Culture
- Support RVPs with recruitment of key leadership roles
- Maintain strong relationships with hotel schools within region
People Management & Succession Planning:
- Manage data for annual NCA People Review, ensuring data is accurate and valid
- Manage succession planning and movement of internal People as appropriate across the Region
- Ensure a strong mentor program within region with program coordinator oversight in place
- Update regional succession reports as required