Facility Manager

Job Title

Facility Manager

Job Description Summary

The Facility Manager is responsible for providing general FM support to the occupant with facility related request and services. This position will report to the Regional Facility Manager, providing support in coordinating the work of the support staff and service providers. The duties include but are not limited to the oversight of vendors; including food & beverages, vending mechanical, electrical, and plumbing, copy room supplies, life safety, janitorial, audio visual, secured shredding, and mailroom. Responsible for the implementation and documentation of Cushman and Wakefield operational standards and guidelines as well as site specific standards, policies, and procedures relating to the facility department support team. These activities align with management agreements, client requirements and Cushman & Wakefield mission, principles, and expertise to grow a unified, engaged and responsible corporate culture that leverages best practices within the Facility Management fields.

Job Description

Responsibilities

• Manage building Works closely with the Regional FM team to support all facilities activities in providing administrative and general support services.
• Provides customer service to Cushman & Wakefield Facility Management clients with respect to the maintenance and operation of the building.
• Manages contractors in support of FM operations, including maintaining records and contracts, and coordinating project activities.
• Responsible for the management of building and equipment maintenance schedules, budgeting and budget variance reports
• Provide accurate and timely reporting of work orders and maintain Service Level Agreement above minimal requirement
• Responsible for ensuring the delivery of hight-quality service to Ericsson in strict compliance with the contracted scope of services and standards

Qualifications & Requirements

·         5+ years of experience within the FM industry or Project Management Industry

·         Excellent communication in English and Japanese

·         Great attention to detail, diligent and focused.

·         Committed, able to work to deadlines, prioritise and juggle between tasks.

·         Business writing and reporting skills

·         Thoughtful, collaborative, and proactive ready to engage with stakeholders across the globe

·         High attention to detail and extremely organized.

·         Commitment to quality and a thorough approach to work.

·         Ability to build & maintain effective working relationships with internal and external personnel.

·         Demonstrate flexibility and ability to deliver.

·         Ability to produce high quality documentation (reports, specifications, requirements, etc.)

·         Good team player, also able to work independently.

·         Curiosity and drive to solve problems.

INCO: “Cushman & Wakefield”