Support the Restaurant Manager in the day-to-day running of the restaurant, ensuring smooth and efficient operations.
Lead, motivate, and develop the front-of-house team, creating a positive and high-performing working environment.
Deliver exceptional guest experiences, maintaining consistently high standards of service, hospitality, and attention to detail.
Take ownership of service during busy periods, leading by example and ensuring the team works efficiently under pressure.
Assist with staff briefings, training, rotas, and performance management to support the development and success of the team.
Maintain excellent standards of cleanliness, presentation, and compliance with health and safety and food hygiene regulations.
Work closely with the kitchen, bar, and wider management team to ensure seamless communication and service.
Handle guest feedback and resolve complaints professionally, ensuring every guest leaves with a positive impression.
Support stock control, ordering, cash handling, and other administrative duties to help drive operational efficiency.
Help uphold the House of Louie brand standards and contribute to a culture of excellence, energy, and genuine hospitality.
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