Director, Clinician Experience

Posting Date

10/12/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America

100% Remote Eligible Position

The Director of Innovation and Nursing Strategy is a high-visibility, executive leadership role within the National Nursing Team at DaVita Kidney Care. This leader is responsible for setting and executing enterprise-wide nursing innovation and strategic initiatives across a national clinical community of over 18,000 nurses and 19,000 patient care technicians (PCTs). Operating at the intersection of clinical excellence, data analytics, digital health, and workforce strategy, the Director architects and scales forward-looking solutions that modernize frontline workflows, elevate clinical leadership pipelines, and enhance patient outcomes. This role acts as a trusted strategic advisor to senior executive leadership (including the CNO, CMO, CPO, and Operations executives), driving multi-million dollar clinical investments and translating high-level enterprise vision into measurable, sustainable operational impact.

ESSENTIAL DUTIES & RESPONSIBILITIES

• 1. Strategy & Vision
  * Develops and executes the multi-year clinician experience strategy across all clinical disciplines (RN, PCT, SW, RD).
  * Analyzes turnover, engagement, and exit data to identify systemic issues and design targeted interventions.
  * Partners with senior leadership to align clinician experience initiatives with Village-wide strategic goals.

• 2. Program Development & Execution
  * Leads high-impact programs designed to improve retention and economic mobility.
  * Oversees efforts to standardize key facility roles to ensure role clarity, job satisfaction, and top-of-license practice.
  * Manages the scaling and adoption of new clinical engagement programs, awards, and recognition initiatives.

• 3. Cross-Functional Leadership & Workflow Optimization
  * Collaborates with People Services, Clinical Enterprise, Operations, and IT to advocate for workflow improvements and technology solutions (including AI enablement and automation) to reduce administrative friction and give time back to patient care.
  * Effectively navigates matrixed structures to influence stakeholders and drive change management.

• 4. Voice of the Clinician
  * Establishes and maintains continuous feedback loops.
  * Ensures frontline input directly shapes corporate policy, tools, and training.
  * Presents clinician insights and program outcomes concisely and coherently to executive stakeholders.

Ideal Candidate Profile & Qualifications

• Clinical & Strategic Credibility: Master's degree in Nursing (MSN), Healthcare Administration (MHA/MBA), or related field preferred; active RN licensure preferred.
• Enterprise Transformation Experience: Proven track record leading large-scale clinical, operational, or system-level transformation initiatives in complex healthcare organizations.
• Innovation & Systems Thinking: Demonstrated ability to evaluate emerging healthcare technologies, clinical AI use cases, and digital tools while designing seamless user journeys for frontline clinicians.
• Executive Presence & Influence: High emotional intelligence and persuasive communication skills capable of influencing C-suite stakeholders, multidisciplinary committees, and field leaders.
• Data-Driven Problem Solving: Strong analytical acumen with experience utilizing business intelligence, workforce metrics, and performance analytics to measure clinical and operational ROI.

ADDITIONAL REQUIREMENTS:

• Commitment to and role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
• Deep empathy and understanding of the day-to-day realities, workflows, and challenges of clinic life for RNs, PCTs, SWs, and RDs.
• Self-directed; able to function independently and as a member of a team to foster a positive work environment.
• Strong written, verbal, and interpersonal communications skills, including the ability to listen effectively and communicate complex information to a diverse audience.
• Demonstrates collaborative and relationship-building skills; ability to interact positively with teammates at all levels of the organization and build coalitions.
• High emotional intelligence and change management expertise, with the ability to influence without direct authority.
• Demonstrates strengths in organizational, analytical, reasoning, critical thinking, and problem-solving skills.

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

#LI-CM2

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $115,000.00 - $183,000.00 per year.   If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.