We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Room Attendant.
The Room Attendant at Raffles & Fairmont Doha is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation in guest rooms, suites, and assigned areas. The role ensures that every guest enjoys a comfortable, luxurious, and memorable stay by following hotel standards, providing attentive service, and respecting guest privacy.
Key Responsibilities:
- Clean and service guest rooms, suites, bathrooms, and assigned areas according to luxury hotel standards
- Change bed linens, replace towels, and replenish guest amenities and room supplies
- Ensure guest rooms are clean, organized, and ready for guest arrivals
- Report maintenance issues, damaged items, and lost-and-found property to the appropriate department
- Respond to guest requests promptly, courteously, and professionally
- Follow hotel procedures for hygiene, sanitation, safety, and security
- Respect guest privacy and follow established room access procedures
- Coordinate with the housekeeping team and other departments to ensure efficient room operations
- Maintain housekeeping equipment, trolleys, and cleaning supplies in good condition
- Use cleaning chemicals and equipment safely and appropriately
- Inspect rooms to ensure cleanliness, presentation, and attention to detail
- Follow hotel policies and procedures to maintain high standards of service quality
- Contribute to guest satisfaction by providing attentive and personalized service
- Maintain a professional appearance and demonstrate teamwork and a positive attitude