People & Culture Coordinator – Saudis Only

PRIMARY OBJECTIVE OF POSITION

Provide a professional, advisory and executive support service to all department heads and hotel staff to achieve the strategic goals of the establishment.

TASKS, DUTIES AND RESPONSIBILITIES

- To adhere to all personnel policies and procedures

- To assist in the control and monitoring of all recruitment for the hotel and all induction
procedures to company standard
- To help ensure that all staff welfare aspects meet the agreed standards, including all aspects of staff communication.

RECRUITMENT AND SELECTION

- Coordinate the screening of all applicants
- Follow the hotel standard procedures for the appointment of selected personnel
- Assist in managing the hotel's "talent bank" to allow for replacement/supplementing of
existing staff.
- Assist in the production and co-ordination of advertising
- Co-ordinate salary survey in-conjunction
- Assist with recruitment open days and fairs

TRAINING & DEVELOPMENT:

- Co-ordinate room reservations for training courses and ensure adequate notification
- Assist with the administration of the hotel orientation of new staff occur prior to the actual
commencement of work and on the actual orientation day
- Assist in the formulation of Human Resources training plan
- Assist in developing and maintaining an appropriate skills base
- Develop individual training programmers for staff according to job requirements with a view to multi-skilling staff
- Continually review progress in training by implementing appropriate assessment procedures
- Assist department heads in maintaining current knowledge and understanding of contemporary Human Resource Issues
- Assist in checking weekly training sheets from all departments to ensure all staff receive daily and weekly task training via their Head of Department.
- Wherever required, support the HOD in the provision of task training in a hands-on manner
- Conduct health & safety training with new starters as required
- Assist in maintaining an up-to-date record of training requirements for personnel within the hotel.
- Ensure that staff appraisals take place on regular basis by the use of a monitoring system
- Set up systems to monitor achievement of departmental goals and objectives
- In conjunction with the Safety/ Security Manager assist in the development of departmental health & safety training files. Assist and advise heads of department on health & safety training.

STAFF WELFARE

- Assist in ensuring that staff welfare programmes, including staff-room, uniforms, name badges, etc. is maintained. 
Monitor all staff notice boards to ensure that they are up-to-date and of interest and relevance.
- Monitor staff suggestion box and co-ordinate replies as appropriate
- Assist in the counseling of staff to help prevent work related problems
- Assist in dispute resolution
- Conduct exit interviews as appropriate
- Provide staff details as requested by the accounts department on a monthly basis, in order that labour turnover and equal opportunities maybe monitored
- Assist with staff accommodation arrangements as appropriate
- Be aware of, and where possible deal with the day to day industrial relations and inform and advise Human Resource Manager of any potential problems and/or solutions.
- Co-ordinate pension/medical/committee meetings ensuring room is booked and staff are notified.
- Co-ordinate administration for Employee of the Month and Employee of the Year scheme. 

PERSONNEL

- Be aware of Human Resource Auditing Procedures and assist in achieving the objectives/completing, and to monitor the branch staff turnover, absenteeism, guest reaction and labour cost
- Advise on all local labour law issues
- Maintain relationship with appropriate authorities to ensure kept up to date on changes to regulations and opportunities to provide input
- Ensure the standards of ”best practice” are developed and encourage line management commitment to their implementation

ADMINISTRATION
- Ensure all personnel records (both computerized and manual) are maintained accurately and securely.
- Prepare and maintain files, reports, letters, memorandums and other relevant business documentation.

- Assist in the day to day administration of the department, ensuring reference checks are made, contracts & offers are prepared, regret letters etc are sent out in a timely fashion

OTHER RESPONSIBILITIES

- Purchase stock/inventory according to purchasing procedures and specification
- Abide by both the hotel and Radisson SAS policies and procedures
- Control the security of company's stock and property.
- To comply with any reasonable request of Human Resource Manager / Senior Management.
- All staff of the company are required to make themselves available for training and
- Communication meetings for which advance notice will normally be given.
- PERFORMANCE APPRAISAL: In the interests of helping staff maintain high quality standards of service, identifying training needs and assisting in the personal development of employees, all personnel are given an annual appraisal interview.