Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.
Labcorp is seeking a Clinical Trials Monitor II to join our team at Yeshwantpur in Bengaluru, Karnataka
Work Schedule
Rotational Shift
AM: 05:30 AM – 02:30 PM
PM: 02:00 PM – 11:00 PM
The Clinical Trials Monitor II , Labcorp Smart Supply develops and manages study-specific strategies to ensure clinical trial kits are available when and where they are needed while minimizing unnecessary inventory and waste. The role uses clinical trial protocols, visit schedules, enrollment expectations, site activity, shipping constraints, and study risks to determine appropriate start-up quantities and ongoing resupply approaches.
As a client-facing operational subject-matter expert, the Global Monitor II works with sponsor study teams and cross-functional Labcorp partners to recommend practical solutions, identify risks or gaps, and make independent, data-informed decisions. The role is expected to question or challenge requests when they could create supply risk, unnecessary waste, or operational issues.
Study Feasibility and Protocol Analysis
- Review clinical trial protocols, visit schedules, enrollment assumptions, country requirements, and other study documentation to determine whether and how Labcorp Smart Supply should be used.
- Identify study characteristics that may affect kit supply, such as enrollment patterns, visit schedules, treatment groups, specialty testing, country restrictions, site models, and protocol amendments.
- Determine whether the service should apply to the full study or only selected kits, sites, countries, regions, or visits; document key assumptions, limitations, risks, and mitigations.
Client Consultation and Operational Leadership
- Lead discussions with clients and study teams on supply strategy, start-up quantities, resupply approach, service scope, risks, and performance, translating complex clinical and operational information into clear recommendations.
- Use study data, protocol requirements, and operational experience to challenge requests or assumptions that could increase supply risk, kit waste, or process inefficiency, and recommend practical alternatives.
- Build alignment across stakeholders by clearly communicating decisions, tradeoffs, responsibilities, and required actions.
Start-Up and Resupply Strategy Design
- Develop study-specific start-up kit strategies based on expected enrollment, screening assumptions, site activation plans, visit timing, country lead times, and overall study design.
- Design ongoing resupply strategies that define when kits should be replenished, how much should be supplied, and how to account for factors such as patient demand, expiration, shipping lead time, and study risk.
- Tailor supply strategies by country, site, patient group, visit, or kit type when needed, and keep start-up and resupply approaches aligned as the study changes.
System Configuration, Quality Control, and Activation
- Configure and maintain Labcorp Smart Supply services in internal systems, including study parameters, resupply rules, exclusions, service dates, and quality-control settings.
- Perform detailed quality checks and participate in peer review of supply strategies and system configurations before activation.
- Review initial system-generated orders and pending requests to confirm the service is working as intended, and investigate or correct errors and supply risks.
- Maintain accurate supporting instructions and operational records in applicable systems and repositories.
Active Study Monitoring and Optimization
- Monitor study activity, including enrollment, site activity, kit inventory, orders, expirations, system notifications, and key study milestones, at a frequency appropriate to study risk and complexity.
- Analyze trends to identify supply risks, unexpected ordering behavior, configuration gaps, site-training needs, process deviations, or opportunities to reduce waste.
- Adjust start-up and resupply strategies as study conditions change, including changes in enrollment, site performance, countries, patient groups, visit schedules, kit types, protocol amendments, and end-of-enrollment activities.
- Maintain study risk documentation and ensure significant decisions, assumptions, and remaining risks are documented and communicated.
Exception and Issue Management
- Investigate system exceptions, failed or unmatched orders, site or kit status changes, data issues, and other conditions that may interrupt automated resupply.
- Determine and coordinate the appropriate corrective action, which may include system updates, order intervention, stakeholder escalation, or client communication.
- Make timely, risk-based decisions in ambiguous situations while protecting kit availability, data accuracy, and service integrity.
Performance Analysis and Continuous Improvement
- Use dashboards, trackers, and source data to evaluate kit utilization, waste, ordering activity, enrollment, site behavior, and overall service performance; summarize emerging risks, root causes, and recommended actions.
- Use operational experience and client or site feedback to improve service design, working practices, training, and supporting tools.
Training, Documentation, and Cross-Functional Coordination