SUMMARY
To sell and service food and or beverage to include the order-taking and delivery of any food and or beverage items. To prepare beverages for guests and co-workers following Fairmont Breakers’ recipes and guidelines for preparation, presentation and accountability in a cost-efficient manner. To ensure compliance with all liquor laws. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITES Include but are not limited to the following:
- To uphold the Fairmont Breakers values and mission statement while performing positional responsibilities.
- To adhere to company policy and procedures, as stated in the company handbook
- Consistently offer professional, friendly and engaging service
- Exceed guest expectations
- Extensive food, liquor, beer, wine and cocktail knowledge
- Prepare basic beverages for guest service up to and including basic cocktails
- Interact with guests in a way that makes them feel special
- Proper and friendly service when in contact with all guests
- Comply with liquor laws
- Maintain accountability, both personal and financial
- Control bar costs
- Maintain cleanliness and organization of bar prep area and bar
- Control cost and waste
- Close out paper work thoroughly
- Maintain extensive knowledge of menu, food preparation techniques
- Be pro-active by assisting co-workers
- Support and assist Managers
- Be proficient with all aspects and services of the property
- Be familiar with all food outlets and amenities within the property
- Be knowledgeable of general city information as well as hotel history
- Personal and financial accountability
- Be an ambassador for the department, the property and the brand
- Maintain regular and predictable attendance
- Other duties as assigned