Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Under the supervision of the genetic counseling team, the Genetic Counseling Assistant provides specialized support to genetic counselors and program physicians in delivering coordinated care to patients and families.
Responsibilities include:
-Manage established genetics patient lists and monitor the status of pending clinical workups.
-Review schedules to identify patients who may benefit from prenatal genetic counseling and coordinate communication between referring providers and the genetic counseling team.
-Support the development, implementation, and ongoing coordination of reproductive genetic counseling services.
-Collaborate with laboratories, genetic counselors, clinicians, and other partners to coordinate genetic testing, track results and delays, facilitate referrals, and support sample collection.
-Build and maintain positive, collaborative relationships with patients, families, providers, and other members of the care team.
-Contribute to research initiatives, educational programs, and other projects that support the advancement of genetic counseling services.
Education
Bachelor’s Degree in Biology or Genetics preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
None required
Experience
1–2 years of experience working with patients, in a medical office, or in a healthcare-related setting preferred
Knowledge, Skills and Abilities
- Knowledge of medical terminology, medical records, test requisitions, and pathology reports
- Familiarity with community resources available to support patients and families
- Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
- Excellent verbal and written communication skills
- Empathetic, patient-focused approach with strong customer service skills
- Ability to collaborate effectively with patients, families, providers, laboratories, and members of the care team
Additional Job Details (if applicable)
Onsite
45 Francis Street
40
Regular
Day (United States of America)
Pay Range
$25.26 - $36.12/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.