Setup/Teardown Supervisor

DEPARTMENT: Operations

REPORTS TO: Operations Manager

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

VENUE/PROPERTY INFO

Denny Sanford PREMIER Center in Sioux Falls, South Dakota, is consistently ranked as the #1 entertainment venue in the state. Our venue boasts a full calendar of events including concerts, comedy shows, family shows, sporting events, banquets, conventions, trade shows, meetings, and more. With the attached Convention Center and Arena, we are the largest venue between Omaha and Fargo, and from Minneapolis to Denver.

THE ROLE

The Setup/Teardown Supervisor is responsible for leading, supervising, and coordinating the day-to-day activities of employees engaged in the operations department, specifically focusing on the setup, teardown, and conversions of the facility.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Supervise and coordinate the daily activities of Operations staff assigned to event setups, teardowns, custodial services, and facility support.
• Plan, assign, and monitor work assignments to ensure tasks are completed safely, efficiently, and on schedule.
• Coordinate venue setups based on event orders, diagrams, and equipment requirements.
• Oversee cleaning operations before, during, and after events, including sweeping, mopping, vacuuming, window cleaning, trash removal, and general facility upkeep.
• Enforce all company safety policies, including proper chemical handling and Safety Data Sheet (SDS) compliance.
• Ensure all equipment is operated safely, properly maintained, and stored appropriately.
• Submit maintenance work orders for repairs, damaged equipment, or facility issues.
• Collaborate with other department supervisors to ensure seamless event execution.
• Adjust staffing assignments and work priorities to meet changing operational and event demands.
• Assist with facility maintenance, snow removal, and other operational projects as assigned.
• Perform hands-on operational duties alongside team members when necessary to meet event deadlines and operational needs.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with Legends Global’s policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED)
• 1-2 years of custodial or operational experience preferred.
• 1-2 years supervisory experience preferred
• Equivalent combination of education and experience considered.

SKILLS AND ABILITIES

• Strong organizational, interpersonal, and leadership skills.
• Demonstrate ability to read, write, hear, and speak English.
• Ability to prioritize tasks and to handle multiple tasks at a time in a fast-paced environment.
• Professional presentation, appearance, and work ethic.
• Strong problem-solving and communication skills (written and verbal).
• Ability to work independently with minimal supervision.
• Flexibility to work evenings, weekends, holidays, and extended hours based on event schedules.
• Proficient in Microsoft Office suite, including Outlook, Word, and Excel.
• Valid Driver’s license is required.
• Ability to pass an acceptable background check and obtain forklift certification.
• Regular, reliable attendance and punctuality are essential functions of this position.

COMPENSATION

Competitive wage, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site – Denny Sanford PREMIER Center in Sioux Falls, SD

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. This position requires work in both indoor and outdoor settings and may be subjected to adverse conditions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Kayla Rehfeldt, SHRM-SCP

HR Manager

Denny Sanford PREMIER Center

1201 N West Ave, Sioux Falls, SD 57104