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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Overview
The Payroll Specialist is responsible for supporting the end-to-end payroll processing for JLL's Malaysia operations, ensuring accurate and timely delivery of payroll services while maintaining compliance with local statutory requirements and company policies.
Key Responsibilities
Payroll Processing & Administration
- Process monthly payroll for Malaysia employees, ensuring accuracy in salary calculations, deductions, allowances and benefits
- Manage payroll inputs including new hires, terminations, salary changes, leaves, overtime and other payroll-related transactions
- Verify and validate payroll data before processing to ensure accuracy and compliance
- Process off-cycle payments, bonuses, commissions and other ad-hoc payments as required
- Maintain accurate employee payroll records and documentation
Compliance & Statutory Requirements
- Ensure compliance with Malaysian statutory requirements including EPF (Employees Provident Fund), SOCSO (Social Security Organization), EIS (Employment Insurance System) and PCB (income tax deductions)
- Prepare and submit monthly statutory contributions and reports within required deadlines
- Support year-end tax filing processes including EA forms and related documentation
- Stay updated on changes to Malaysian payroll legislation and implement necessary adjustments
Reporting & Analytics
- Prepare monthly payroll reports for management review including payroll summaries, cost center reports and variance analysis
- Generate ad-hoc reports to support HR and Finance teams
- Reconcile payroll accounts and liaise with Finance on GL postings and payroll-related queries
Employee Support & Query Resolution
- Respond to employee payroll inquiries professionally and in a timely manner
- Provide guidance on payroll policies, procedures and statutory matters
- Support employees with payslip access and payroll-related system navigation
Process Improvement & System Management
- Identify opportunities to streamline payroll processes and improve efficiency
- Support payroll system upgrades, testing and implementation of new functionality
- Maintain payroll documentation including procedures, guidelines and reference materials
Qualifications & Experience
Required:
- Bachelor's degree in Human Resources, Accounting, Finance or related field
- Minimum 2-3 years of payroll processing experience in Malaysia
- Strong understanding of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB)
- Proficiency in payroll systems and MS Excel (intermediate to advanced level)
- Strong numerical accuracy and attention to detail
- Excellent communication skills in English and Bahasa Malaysia
Preferred:
- Experience with HRIS/payroll systems (Workday, SAP or similar platforms)
- Knowledge of Malaysian Employment Act and labor regulations
- Professional certification in payroll or HR
Key Competencies
- High level of accuracy and attention to detail
- Strong analytical and problem-solving skills
- Ability to handle confidential information with discretion
- Service-oriented mindset with strong interpersonal skills
- Ability to work under pressure and meet tight deadlines
- Strong organizational and time management capabilities
- Continuous improvement mindset
Location:
On-site –Kuala Lumpur, Malaysia
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For additional details please see our career site pages for each country.