1. Manufacturing Systems Support Provide technical support for Manufacturing Execution Systems (MES).
• Configure, maintain, and optimize manufacturing IT applications.
• Troubleshoot production system issues to minimize downtime.
• Coordinate system start-ups, modifications, and deployment activities.
• Support production teams in implementing manufacturing process requirements through IT solutions.
2. IT Operations & Infrastructure
• Coordinate the entire lifecycle of all manufacturing IT clients and infrastructure
• First-level support and administration of production servers
• Support manufacturing databases (Oracle, SQL-Server, etc.).
• Monitor system performance, backups, and recovery processes.
• Manage software updates and maintenance activities
• Perform application and infrastructure Migrations
• Independently execute network change requests and manage IT requirements for new equipment installations and plant relocations.
3. Industrial IT Security (OT Security)
• Implement and maintain Industrial IT Security requirements.
• Ensure compliance with Bosch One Industrial IT Security standards.
• Support vulnerability management, patching, access management, and risk assessments.
• Serve as the local coordinator for IT/OT security, aligning system requirements between manufacturing operationsin the plant and central guidelines.
• Coordinate cybersecurity measures for manufacturing and OT environments.
4. Incident & Change Management
• Lead incident investigation and root cause analysis.
• Coordinate corrective actions to prevent recurrence.
• Manage system changes according to approved procedures.
• Maintain system documentation and operating concepts.
5. User Support & Training
• Train Manufacturing associates and engineers on manufacturing IT systems.
• Develop user guides and work instructions.
• Provide consultation for process improvements and digitalization initiatives.
• Participate in global competence networks and best-practice sharing.
6. Continuous Improvement (CIP)
• Support Industry 4.0 and Smart Factory initiatives.
• Drive digitalization and automation initiatives on the manufacturing floor.
• Analyze production data and develop improvement solutions.
• Managing communication, collaborate with stockholder in Manufacturing, Quality, Logistics, Engineering, Facilityto the IT and digitalization topics.
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