JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Principal Product Manager, Enterprise AI Product and Strategy
Role Overview
Real estate is the largest asset class on earth: $393 trillion, worth more than global equities and debt combined, and still one of the least automated industries anywhere. JLL sits at the heart of it, a Fortune 200 company advising on the buildings the world works in and the capital that moves them.
Every employee at JLL now has AI in their hands, at different levels of capability and cost. Deciding which products the company offers, to whom, and under what guardrails is an ongoing product challenge, and this role will own that. We are looking for someone who can see past what AI can do today to where the frontier is heading and use that foresight to guide JLL's strategy.
Key Responsibilities
You'll own JLL’s “Enterprise AI” product strategy: which products we buy, which products we build, and how we deploy both to create value at scale. That means running vendor evaluation and selection, keeping the portfolio current as the market shifts, and making build-versus-buy calls as new options emerge. It also means actively tracking the trajectory of frontier AI capabilities (model releases, agentic systems, cost curves) and translating that into a view of what JLL's products and workforce will need 12–24 months out. A critical input into that strategy is how it interacts with business- and function-driven AI initiatives elsewhere in the organization. Understanding those dependencies and shaping the roadmap around them is one of your key responsibilities.
You'll spend significant time with users and business lines doing discovery: learning what they're trying to get done, where today's products fall short, and which workarounds people have built on their own that point to a product gap. That discovery is yours to own and feeds everything else in this role: the portfolio strategy, the build-versus-buy calls, and the governance model.
You'll partner with governance and risk teams to make sure the products you bring into the portfolio, and how they're rolled out, meet JLL's responsible AI standards.
You'll build, but selectively: you're looking for the specific, high-value cases where something purpose-built for our industry is the right call: capabilities distinctive enough to justify JLL's own investment, rather than general ones the market will commoditize. Where that bar is met, you'll scope it, advocate for it, and see it through.
You'll define and track adoption and value metrics for the Enterprise AI portfolio (usage, fluency progression, and business outcomes) and report progress against Accelerate 2030 commitments. You'll be measured on those numbers, on how defensible your product and vendor recommendations are when tested by finance and business leadership, and on whether the strategy stays coherent with what the rest of the business is doing in AI.
You’ll work closely with the Enterprise AI enablement team to achieve our overall goals and metrics. Adoption is a means, not the goal. Ultimately, you're accountable for value delivered- benefits realized net of cost. You will constantly strive to increase the intelligence delivered per dollar of spend.
Required Experience
Preferred Experience
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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