Primary Responsibilities
This role involves sample registration into LIMS (Laboratory Information Management System) based on clients’ requests, prepares customer invoices and statements, distribute to clients’ accounts payable contacts.
Specific Responsibilities
- Registers samples onto LIMS based on client’s request and/or Sample Submission Form (SSF) to create work orders accurately.
- Communicates any discrepancies or other issues relating to the SSF or other aspects of the clients requests to supervisor or appropriate Canadian resource for resolution
- Applies correct QC protocols to each work order to ensure it meets QP21 guidelines and clients requirements. Liaises with relevant QC chemists and Canadian management when requirements are unclear.
- Generates Acknowledgement for Work Order and distributes to clients.
- Links appropriate price list and sales quotations to work orders.
- Ensures clients test requests and invoicing instructions are followed to help improve efficiency for production.
- Generates customer invoices and statements, and distributes to clients’ accounts payable contacts
- Follows up with clients regarding payment.
- Accountable for accurate and timely data input.
- Maintains and prepares reports from manual or electronic files, inventories, mailing lists and databases.
- Follow all company health, safety and environmental policies.
- May be assigned and coordinate special or ad hoc projects as needed.