Senior Administrative Assistant, International Customer Excellence

In this role, you’ll be at the center of the department’s day-to-day operations, helping the team stay organized, connected, and prepared. You’ll manage calendars, coordinate travel and meetings, handle phone and written correspondence, arrange couriers, and process expense reports. You’ll also plan meetings and events, create and refine business documents, develop presentations from source materials, compile meeting materials, coordinate teleconferences and virtual meetings, support mobile-device setup, manage billing, and take on other administrative needs that keep the team running smoothly.

Responsibilities:

•Provides advanced administrative support to VP level or equivalent. May provide backup support to other staff as needed.
•Monitors and prioritizes executives email, highlights actions and routinely authors responses.
•Coordinates and maintains departmental files, as assigned, in compliance with corporate and legal guidelines.
•Follows company purchasing and other established procedures.
•Uses intermediate to advanced software skills to perform assigned work. Uses and understands Microsoft Office Suite and other business-specific software, including Corporate Travel website and other programs.
•Coordinates new employee office setups and onboarding.
•Professionally interacts with high level executives.
•Consistently handles confidential or business-sensitive information.
•Maintains and manages calendars, including meeting and travel scheduling and domestic and international travel arrangements.
•Proactively identifies and resolves scheduling conflicts.
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