Technical Sales Executive

Role's Objectives:

• Develop and execute strategic sales plans to promote and grow SGS's Food Contact Materials, Packaging Materials, and Sustainability Services—in the assigned territory, ensuring achievement of assigned sales targets.   
• Lead onsite technical sales activities by engaging directly with food manufacturers, packaging producers, and retailers to communicate standards, testing requirements, regulatory compliance, and sustainability pathways.   
•  Provide onsite technical guidance, preliminary assessments, and customized testing and certification solutions to strengthen SGS's role as a trusted technical partner and drive revenue growth.   
• Act as a vital liaison between clients and SGS technical teams by capturing onsite requirements, identifying risks, and translating them into accurate and actionable testing and sustainability proposals.   
•  Manage all sales-related tasks—including sales activities, marketing initiatives, client relationship building, and service quality oversight—to support business expansion and deliver best-in-class customer experiences.  

Specific Responsibilities:

• Visits to food contact materials (FCM) manufacturers, packaging producers, and retail clients to assess production processes, technical capabilities, compliance risks, and sustainability requirements.

• Perform initial technical assessments, identify potential non‑conformities, and recommend suitable testing solutions.

• Serve as the primary technical point of contact during onsite meetings, audits, and factory walkthroughs.

• Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business to improve sales revenue.

• Create plans to visit clients or to contact them by phones/ emails and implement these plans. Conduct product presentations and demonstrations to clients, highlighting the benefits and value of testing services.

• To prepare/ suggest selling prices, discount levels to key clients for Sales Manager's approval. 

• Develop marketing strategy/marketing activities/ plans to penetrate to different segments of the market.

• Collect market information. Prepare and submit detailed sales reports, forecasts, and market analysis (both about industries and competitors) in order to suggest proper selling schemes to Sales Manager.

• Collaborate with internal teams, such as technical experts and project managers, to provide clients with accurate and timely information regarding their projects.

• Coordinate with Customer Service Team and related Section Manager to handle clients' complaints/ claims or collect outstanding debts.

• Attend industry trade shows, conferences, and networking events to promote our services and expand the client base.

• Collaborate with the marketing team to develop marketing collateral, promotional materials, and campaigns to support sales efforts.

• Mentor and provide guidance to junior sales team members, sharing best practices and techniques for successful sales.

• Other duties upon requested