The purpose of this role is to design, develop, implement, and evaluate complex learning solutions that improve employee performance and support organizational objectives. As a senior individual contributor, this position leads instructional design for high-impact instructor-led, virtual, blended, and digital learning initiatives. The role partners with business leaders, subject matter experts, and key stakeholders to identify performance needs and recommend effective learning and non-learning solutions. Success requires strong instructional design expertise, advanced eLearning development skills, business acumen, and the ability to create scalable programs that drive measurable results.
- Lead the analysis, design, development, implementation, and evaluation of complex learning solutions, curricula, and performance support tools.
- Conduct performance consulting engagements to identify business needs, analyze performance gaps, and recommend appropriate learning or performance solutions.
- Design and develop instructor-led training, virtual instructor-led training, blended learning programs, eLearning, microlearning, job aids, and performance support resources.
- Create engaging digital learning experiences utilizing advanced authoring tools such as Articulate Storyline, Rise, Camtasia, Vyond, and related learning technologies.
- Manage instructional design projects from initiation through evaluation, ensuring deliverables meet quality, timeline, and stakeholder expectations.
- Partner with subject matter experts, business leaders, and cross-functional stakeholders to ensure content accuracy, relevance, and alignment to business objectives.
- Develop learning strategies, curricula, and development pathways that support employee capability, operational excellence, and organizational growth.
- Analyze learner feedback, business metrics, and learning effectiveness data to evaluate impact and identify continuous improvement opportunities.
- Serve as a senior resource and mentor to instructional designers and learning professionals by providing guidance, coaching, best practices, and quality review support.
- Support the implementation and enhancement of instructional design standards, templates, development processes, and quality assurance practices.
- Collaborate with external vendors and partners on learning development projects as needed.
- Stay current on adult learning theory, instructional design practices, learning technologies, and industry.