JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support that keeps site management running smoothly and efficiently. This role positions you as a key facilitator between vendors, clients, and internal teams, ensuring seamless coordination of daily operations and maintaining the organizational backbone of site activities. You'll manage schedules, track performance metrics, and maintain the documentation that supports operational excellence across the facility. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work alongside diverse stakeholders to deliver exceptional service. This position offers hands-on exposure to facilities management operations while building your expertise in vendor coordination, stakeholder communication, and process implementation. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone looking to grow within commercial real estate operations.
• Schedule and coordinate vendor activities, site inspections, and service appointments to ensure efficient facility operations
• Maintain accurate records of vendor interactions, service requests, and site activities using digital platforms and databases
• Prepare clear and concise reports on site operations and vendor performance for management review
• Respond promptly to routine inquiries from staff, vendors, and clients while maintaining professional communication standards
• Support the implementation of site procedures and protocols to ensure consistency in operational delivery
• Organize and maintain site documentation, operational manuals, and compliance records for easy accessibility
• Track and report on key performance indicators (KPIs) to support data-driven decision making and continuous improvement
• HS diploma or GED
• 1-2 years of experience in an administrative or operational support role demonstrating coordination and organizational capabilities
• Strong organizational skills with meticulous attention to detail and accuracy in documentation
• Proficiency in Microsoft Office suite, particularly Excel for data management and Outlook for communication and scheduling
• Excellent written and verbal communication skills with ability to interact professionally across all organizational levels
• Proven ability to prioritize competing tasks and manage time effectively in a dynamic environment
• Basic understanding of customer service principles and commitment to responsive stakeholder support
• Previous experience in a facilities management or property management environment
• Familiarity with vendor management concepts and coordination of third-party service providers
• Basic knowledge of building operations, maintenance practices, and workplace systems
• Experience with data entry and database management for operational tracking
• Understanding of health and safety practices and compliance requirements in workplace settings
• Exposure to scheduling and coordination software or computerized maintenance management systems (CMMS)
Schedule: M-F 8AM-5PM
Location: Chicago, IL
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, a
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