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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

데이터 센터 담당 - Facilities Manager 차부장급 (송도 근무)

What this job involves

• Coordination with DC Colocation provider on all maintenance activities

• Work with Client BU and colocation provider for PPM schedules

• Ensure all PPM activities and adhoc work are captured inside the Change Order process.

• Coordinate with DC Colocation provider on all incidents, and manage to resolution

• Work with team to manage Power and Cooling capacity management

• Ensure the Data Hall environment is within SLA guidelines at all times.

• Coordinate Colocation performance reporting and capacity management

• Responsible for capacity reporting

• Manage all incident reporting / escalation in relation to facilities related issues.

• Take queries from Client to facilitate in-depth troubleshooting and backend analysis.

• Provide extensive troubleshooting support, as needed.

• Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, and closing associated tickets.  Oversee and support Physical access processes to maintain secure Data Centre facilities.

• Play an active role in managing the execution of the Power Maintenance Events.

• Support physical audits and ensure the Service Management database is updated and accurate.

• Collaborate and maintain business relationships to meet and exceed client expectations with respect to business as usual and project activities.

• Coordinate projects – Data Centre Solution tools, space planning, power requirements, cabling requirements. Work with Client/Vendor, order cables and related supplies.

• Allocate job tasks to staff. May maintain staff’s shift scheduling and approve timecards.

• Act as a point of escalation.

• Develops and nurtures strong relationships with other technology organizations and identifies opportunities to provide additional service capabilities.

• Assists in managing performance and developing a team comprised of up to 4 direct reports assisting management in recruiting, development, retention, performance reviews, recommending candidates for promotion, and managing performance improvement plans.

• Partners with the Critical Environment team to plan and execute agreed power maintenance events.

• Participates in data centre provisioning forums and reviews industry standards for whitespace planning to improve time to market, quality, consistency, and accuracy across assigned data centres.

• Fosters a culture of customer-focused behaviours and continuous operational improvement.

• Participates in the delivery of data centre optimization and closure programs.

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.

•  At least 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.

• Resourceful, analytical and problem-solving skill

• Good communications and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff

• Posses relevant DC certifications

• Understands continuous improvement initiatives, client relationship and preparation of reports.

• Strong understanding of Data Centre Power schemes.

• Strong verbal and written communication skills.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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