The Manager, eQMS Technologies supports data-driven quality and compliance decisions by advancing analytics, AI-enabled insights, measurement solutions, and electronic quality management system capabilities across RDQA, R&D, and Enterprise Quality. This role partners with Quality, Business Technology Services, and process owners to translate business needs into requirements, improve data quality and accessibility, and deliver dashboards, metrics, and advanced analytics that support continuous improvement, global regulatory compliance, informed decision-making, and proactive risk management.
- Support the development and execution of quality analytics and AI roadmaps aligned with RDQA, R&D, and Enterprise Quality priorities.
- Build and maintain automated reporting, dashboards, KPI frameworks, and eQMS health metrics to monitor quality process performance and compliance.
- Develop advanced analytics and AI capabilities, including trend, anomaly, and predictive risk signals, to identify quality and compliance risks earlier.
- Partner with process owners and BTS to translate business needs into requirements, data products, and insight-driven actions.
- Establish data definitions, quality controls, and governance for key quality datasets and metrics.
- Enable self-service use of dashboards and insights through training, playbooks, and documentation.
- Review and approve SLC documentation to support compliant use of data and models in regulated environments.
- Support eQMS system ownership responsibilities, including system health monitoring, release/change coordination, issue escalation, user access/process support, and partnership with BTS and process owners to ensure systems remain fit-for-purpose, compliant, and aligned with business needs.