Intern Drop shipment (all genders)

Start date: 01.10.26

Duration: 12 – 24 Months

Working hours: 20 h/week, up to 37.5 h/week during lecture free period possible 

As a Drop Shipment Expert, you'll play a pivotal role in ensuring smooth order processing and delivery operations. Your responsibilities include receiving and processing customer orders accurately and efficiently. You'll be responsible for monitoring order status throughout the order life cycle and proactively communicating with customers regarding updates, delays, or any challenges that may arise.

In addition to order processing, you'll also coordinate logistics, working closely with carriers, customers, and suppliers to ensure timely delivery of orders in the expected quality and quantity. This involves planning transportation routes, coordinating with external customs experts for international shipments, and ensuring compliance with regulations.

Responsibilities

• Receive and process customer orders, providing proactive communication regarding order updates and challenges
• Plan transport and collaborate with carriers, customers, and suppliers to ensure On-time & In-full delivery.
• Coordinate with external customs experts to facilitate efficient export documentation for international shipments
• Collaborate with other departments to monitor and improve supplier and carrier service levels
• Design and analyze analytics of order processing metrics, transportation performance, and service level, providing insights and recommendations for continuous improvement