Position Summary
Support the QA & QC team in the Quality Revamp initiative by improving and digitizing quality processes, organizing quality information, assisting with data and dashboards, and providing basic IT-related support using Microsoft 365 tools.
Key Tasks
- Support Quality Revamp and digitalization projects.
- Assist in reviewing, updating, organizing, and digitizing quality procedures, forms, records, and templates.
- Maintain quality documents and information in SharePoint and other approved digital repositories.
- Collect and compile quality data, and assist in preparing KPI dashboards and progress reports using Excel or Power BI.
- Assist with Microsoft 365 tools, including SharePoint, Forms, Teams, Power Automate, and Power BI.
- Support simple workflow automation, process mapping, testing, and productivity improvement activities.
- Assist in internal audit preparation, corrective action tracking, and follow-up of quality action items.
- Prepare meeting minutes, presentation materials, project updates, and basic user guides.
- Coordinate with QA & QC, business teams, and IT for information gathering and resolution of basic system issues.