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Director, Analytics Client Success
The primary purpose of this role is to own the end-to-end success of client relationships on the Azara analytics and insights platform — from onboarding and technical delivery through long-term adoption, value realization, and account growth. This role serves as the primary subject matter expert and platform advocate for Azara within assigned accounts, ensuring clients not only receive a well-delivered solution but continuously realize and expand the business value of the platform over the life of the relationship.
The Director, Azara Client Success is responsible for providing technical project planning, management, and execution during onboarding and delivery phases, while also driving ongoing platform adoption, client enablement, and value realization post-launch. This includes managing all phases of service delivery — analysis and design, configuration and build, testing and training, and deployment — as well as ownership of account health and value realization for the duration of the client lifecycle.
What this job involves
As Director, Azara Client Success, you will be directly responsible for:
Delivery & Onboarding
Value Realization & Long-Term Account Success
Knowledge, Skills and Abilities
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –Atlanta, GA, Chicago, IL, Dallas, TX, Denver, CO, New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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