The Manager of Pharmacy is tasked with overseeing Pharmacy Services. This includes strategic planning, daily operations, and aligning Northwestern Medicine's goals and strategies with the Work Unit/Department's strategic plan. Additionally, they collaborate with clinical leadership to define and implement clinical and distributive services, manage pharmaceutical educational programs, and manage financial and personnel management.
Responsibilities:
- Plans staffing requirements, hires to meet needs, and schedules to ensure efficient management of pharmacy resources and workflow
- Cooperates with peers in the scheduling and sharing of personnel resources
- Assists with development of talent across sections in technical, clinical, and management positions through early assessment of high potential; individual development plans; direct mentoring and monitoring of development plans; succession planning
- Coaches and monitors staff to ensure compliance with standards and improvement in performance
- Uses appropriate resources to implement department, hospital, and health system policies and procedures
- Implements NM performance management process
- Adheres to Values-Based Leadership Model: Fosters patients first mission and prioritize our people; value and promote teamwork, deliver and expect excellence; act with integrity
- Ensure programmatic goals and evaluations are delivered for pharmacy students and/or residents at the practice site
- Assume twenty-four-hour accountability for quality of patient care, human resources, and overall department function
- Develops department-based goals to support hospital and division mission and objectives
- Uses appropriate resources within the hospital and department to provide consultation, education, technical, or information services to provide optimum pharmacy care
- Ensures compliance with all federal, state, local, and regulatory policies and procedures
- Facilitates a multi-disciplinary and collaborative approach to patient care and inter-departmental problem solving and service delivery
- Develops and maintains relationships with all customers
- Ensures that service standards are developed, implemented, and evaluated
- Creates an environment of high morale and motivated professionals
- Develops cost center capital budget and submits for approval
- Develops major equipment purchase proposals, selection, prepares documents for equipment acquisition
- Develops and participates in facility changes and planning
- Works with physicians in developing criteria for drug use and in implementing and monitoring the criteria
- Works with physicians on the resolution of distributive and clinical issues
- Identifies and pursue activities and development opportunities which are appropriate for position and personal development
- Meets the responsibilities of the Designated Person as outlined in USP standards.