Job Title
Corporate Concierge
Job Description Summary
At Cushman & Wakefield, we create meaningful workplace experiences where people feel welcomed, supported and connected.
We are seeking a professional and service-focused Corporate Concierge to deliver an exceptional experience for employees, visitors and guests at one of our key client sites.
This is a hands-on role suited to someone with a strong hospitality, reception or customer service background who enjoys working in a busy corporate environment.
Job Description
What you’ll do
- Welcome employees, visitors, contractors and VIP guests professionally
- Manage visitor sign-ins, identification checks and access passes
- Coordinate meeting room and event bookings, room setup and vendor requirements
- Manage incoming and outgoing mail, couriers and package tracking
- Assist with locker, storage and temporary car park requests
- Conduct regular floor inspections and report maintenance, cleaning and safety issues
- Respond promptly to workplace enquiries and service requests
- Build positive relationships with employees, visitors, suppliers and building management
- Identify opportunities to improve workplace processes and the overall customer experience
- Support major meetings, events and workplace activities as required
About you
You will bring:
- Previous experience in corporate reception, concierge, hospitality or customer service
- Professional presentation and excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- The ability to manage multiple priorities in a fast-paced environment
- A practical and solutions-focused approach to problem-solving
- Confidence engaging with senior stakeholders, employees, visitors and suppliers
- Strong time-management skills and the ability to work independently
- Basic proficiency with workplace systems and Microsoft Office
- Completion of the Higher School Certificate or equivalent
Why join Cushman & Wakefield?
You will join a collaborative workplace team focused on delivering exceptional service and creating a welcoming, efficient and engaging environment for our client and their employees.
This role offers the opportunity to build your corporate workplace experience while working with a leading global real estate services organization.
If you are passionate about customer service and creating positive workplace experiences, we would love to hear from you.
Apply now to join Cushman & Wakefield as a Corporate Concierge.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
INCO: “Cushman & Wakefield”