•Leadership & Team Culture: Provide strategic and operational leadership across all F&B outlets, restaurants, bars, banquets and events, ensuring Novotel and Accor brand standards while leading and developing a high-performing team.
•Strategy & Revenue Growth: Develop and execute F&B strategies, concepts, promotions and events to drive revenue and profitability, in collaboration with the Executive Chef to ensure quality and dining experiences meet guest expectations and market trends.
•Financial & Operational Control: Manage budgets, forecasts, productivity, inventory and operating costs, optimizing resources and operational efficiency while maintaining quality and service standards.
•Guest Experience, Compliance & Sustainability: Champion service excellence and quality assurance, manage guest feedback and service recovery, ensure compliance with food safety, HACCP, health and safety requirements, and support Accor and Novotel sustainability initiatives.
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