Plans and delivers luxury hotel events from confirmation through completion, ensuring all operational details are executed seamlessly.
Provides an exceptional guest experience by managing client requirements, special requests, service recovery, and VIP confidentiality.
Coordinates with hotel teams and suppliers to ensure all event arrangements are communicated clearly and delivered safely and on schedule.
Manages event administration and profitability, including budgets, billing, documentation, upselling, compliance, and post-event evaluation.
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