Chief Growth Officer & Head of Industries

Company:

Marsh

Description:

We are seeking a talented individual to join our Growth team, part of our Risk business at Marsh. This role will be based in Toronto. This is a hybrid role that has a requirement of working at least three days a week in the office.

As Chief Growth Officer & Head of Industries you will drive market share expansion across Canada. This executive role is accountable for leading national new business growth, strengthening our presence in key markets, and elevating how we engage with the business community.

As a member of the Executive Committee, you will help shape national strategy, contribute to broader business priorities, and ensure growth remains embedded across the organization. You will lead a team of Producers and Industry Leaders while also maintaining a strong personal presence in the market.

A significant portion of growth will come from close partnership with Segment Leaders—shaping client strategies, identifying opportunities, and bringing a more proactive, growth-oriented lens to existing relationships. You will also be accountable for advancing our industry strategy, deepening intellectual capital, strengthening industry-led sales support, and enhancing our external market presence.

Our approach to growth is grounded in a simple belief: when we solve the right problems for clients, growth follows. This role requires a shift from a traditional insurance-led approach to an enterprise-focused one—bringing the full breadth of our capabilities across risk and insurance, people, strategy, and capital to help clients address their most important business challenges.

We will count on you to:

Drive National Growth and Market Share

• Develop and execute a national growth agenda focused on expanding market share across Canada.

• Identify priority markets, industries, and target clients to drive sustained new business growth.

• Assess competitive dynamics and define clear strategies to improve positioning and win rates.

Lead New Business Development

• Build and advance a strong, diversified pipeline of new business opportunities.

• Personally lead or sponsor high-impact pursuits where executive presence improves the likelihood of success.

• Ensure a disciplined approach to opportunity qualification, pipeline management, and forecasting.

• Anchor client conversations in understanding and solving the most relevant business challenges.

Activate the Client Team to Unlock Growth

• Partner closely with Segment Leaders to shape client strategies and identify growth opportunities.

• Bring a proactive, enterprise-wide lens to client relationships, expanding beyond traditional insurance discussions.

• Align teams around priority pursuits and ensure a coordinated, client-centric approach to winning.

Expand to Full Firm Capability

• Bring the full breadth of the firm’s capabilities to clients across risk and insurance, people, strategy, and capital.

• Foster a culture of curiosity about clients’ broader enterprise challenges.

• Identify opportunities beyond traditional insurance placements and connect clients to the right expertise.

• Position the firm as a partner solving business problems, not just placing coverage.

Build a Strong External Presence

• Act as a visible and credible leader across Canada.

• Develop and maintain relationships with senior business leaders, centers of influence, and key stakeholders.

• Lead by example in building trust, creating access, and converting relationships into growth opportunities.

• Coach and enable Producers and Industry Leaders to strengthen their external presence and effectiveness.

Lead and Develop a High-Performing Team

• Lead, coach, and develop a team of Producers and Industry Leaders focused on new client acquisition.

• Set clear expectations for market activity, relationship building, and performance outcomes.

• Build capability in consultative selling, executive engagement, and translating client needs into meaningful solutions.

• Foster a culture of accountability, momentum, and continuous improvement.

Lead Strategic Pursuits and RFPs

• Provide leadership on major pursuits and RFPs across the country.

• Shape win strategies, value propositions, and executive-level messaging.

• Ensure disciplined execution, clear accountability, and differentiation in competitive processes.

Contribute to Executive Committee Leadership

• Serve as a key member of the Executive Committee, contributing to national strategy and business priorities.

• Ensure growth considerations are embedded in broader decision-making across the country.

• Partner with Segment Leaders to align priorities, remove barriers, and accelerate growth.

Drive Execution, Metrics, and Accountability

• Establish and track clear growth metrics, including pipeline strength, win rates, and market share.

• Use data and market insight to refine strategy and reallocate focus as needed.

• Drive a culture of execution excellence, visibility, and results.

What you need to have:

• Proven track record of driving new business growth and expanding market share

• Experience leading and developing high-performing sales or producer teams

• Strong presence and credibility with senior business leaders

• Demonstrated ability to build and leverage external networks to generate opportunities

• Experience influencing and partnering across client teams to drive growth

• Strong strategic thinking and ability to translate insight into action

• Deep understanding of the Canadian market

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

This is a New position.