The Sr Analyst, HR People Analytics partners with HR stakeholders to optimize processes, leverage technology, and drive data informed decision making. This role manages projects, supports system enhancements and upgrades, ensures data integrity, conducts testing and reporting, and identifies opportunities for process improvement and automation. Serving as a technical resource for assigned functional areas, the Sr Analyst analyzes workflows, recommends efficiencies, and leads projects from planning through implementation.
- Manages projects and process improvement, including applying change management experience to facilitate movement to new levels of quality.
- Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
- Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.
- Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Documents process and results.
- Provides production support, including researching and resolving complex HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
- Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.