At Fairmont Hotels & Resorts, every detail contributes to an exceptional guest experience. As a Laundry Attendant, your dedication to excellence and meticulous attention to detail will ensure that our linens, guest laundry, and colleagues’ uniforms reflect the impeccable standards of a luxury hotel. Through your care, precision, and commitment to quality, you will help create the comfort, elegance, and sense of well-being that define the Fairmont experience.
Key Responsibilities:
- Collect, count, and dispatch soiled linen, towels, and uniforms to the outsourced laundry service.
- Receive, inspect, and record clean linen deliveries, ensuring quantity and quality meet hotel standards.
- Distribute clean linen and uniforms to respective departments while maintaining appropriate stock levels.
- Manage the uniform room, including issuing and receiving uniforms, proper labeling, and accurate records.
- Handle guest laundry and dry-cleaning services, ensuring accurate tagging, tracking, and timely delivery.
- Maintain accurate records of linen movements, guest laundry transactions, and uniform inventory.
- Inspect linen, uniforms, and guest laundry for stains, damage, or discrepancies and report issues promptly.
- Maintain the linen and uniform rooms in a clean, organized, and well-presented condition.
- Coordinate with the outsourced laundry provider to address discrepancies, quality concerns, and service requirements.
- Support the Housekeeping team during peak periods and as operational requirements dictate.
- Adhere to all hotel standards, safety, hygiene, and departmental policies and procedures.