The Lead Advanced Practice Provider (APP)- Interventional Radiology reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Lead APP in collaboration with other health professionals, provides high quality, cost effective advanced patient care to patients, manages health care systems and influences health care decision-making through expert clinical reasoning, research and theory-based practice. This role also coordinates the training and onboarding of new Advanced Practice Providers (APPs) within a program, and facilitates professional development opportunities for those APPs. The Lead APP is an advocate and voice for the APP staff at leadership forums, and works closely with leadership within the practice to provide input into APP performance, evaluation and competency.
This role will be hybrid, a mix of inpatient and outpatient responsibilities.
Schedule: 4x10 hour days (Monday-Friday)
- no nights/weekends/holidays/no on-call
Responsibilities:
- Provides direct care to patients which demonstrates clinical expertise and advanced knowledge and may perform duties listed in the job description for an APP
- Develops and coordinates APP training and professional development activities twice per year
- Collaborates with practice leadership to provide input on APP performance, competency, and work assignments
- Coaches, trains, mentors and provides ongoing feedback to APPs in the practice/program
- Meets 1:1 with APPs in building twice per year
- Monitors access metrics +/- Quality/Value Based Care Metrics
- Is a liaison for APP staff with management and service line leadership teams
- Partners with Medical Director and Director of Operations to bring forward initiatives that relate to the overall vision of NM
- Dotted line reporting status to Director of Operations and Director of Advanced Professional Practice
COMPETENCIES/PERFORMANCE EXPECTATIONS:
- Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems.
- Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
- Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
- Ability to effectively handle challenging situations.
- Ability to balance multiple priorities.
- Excellent verbal and written communication skills.
- Demonstrated leadership skills.
- Ability to coordinate others to work toward common goals.
- Ability to use personal computers and select software applications.
- Ability to analyze data for decision making purposes.
- Strong computer skills, including Microsoft Office, Outlook and database entry.
- Ability to maintain a high degree of confidentiality.
- Ability to adapt to changes in work environment, delays or unexpected events.
- Demonstrates attention to detail and monitors own work for accuracy.
Management Responsibility:
- This position collaborates with the management of the department to evaluate the performance of employees, assign work, and serve as mentor for day to day activities, but does not directly manage employees.
Population Served:
- Internal: patients, unit-specific nursing staff, managers, physicians on a regular basis, Operational Vice Presidents, Directors
- External: patient/families, physicians, other healthcare providers or educational institutions for patient care services, referrals, networking.